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Healthcare Assistant in the Cornwall Area 75 views




Job Purpose

Under the supervision of the manager or other competent person assists in the safe and efficient delivery of personal, practical and social care to the service users. Observe at all times the code of conduct for social care workers as published by the General Social Care Council.

Key Tasks


  1. Care to service users
  2. Support services


Duties and Responsibilities


1 Care to Service users


1.1 Assists in the assessment procedures for new service users.


1.2 Reviews and becomes familiar with the Personal Care Plan for the service user and assisting the service user where appropriate.


1.3 Provides assistance with toileting, and the cleaning and emptying of commodes.


1.4 Assists service users with physical activity, as needed, e.g. dressing, undressing, walking, sitting, passive exercises etc.


1.5 Positions service users correctly in bed or in a chair, referring at all times to the risk assessment for guidance in accordance with the agency’s manual handling policy.


1.6 Assists service users to eat and drink, as needed, being aware of nutritional needs and cultural requirements; reports any unexpected inability or desire to eat or drink  
1.7 Ensures that any significant changes to a service user’s health and emotional condition are communicated to the agency manager without delay.


1.8 Supports the community nurse (or other competent person) in delivering care to a dying service user, offering support to relatives and friends.





Support Services


2.1 Actively participates in the delivery of support services as identified in the service user’s Personal Care Plan.


2.2 Maintains accurate records in respect of care given, tasks undertaken and monies transacted etc.


2.3 Participates in meetings, reviews etc where the care worker’s direct knowledge of the care of the service user is an essential element in the process.  


This job description aims to provide the applicant or employee with an accurate and concise summary of the job and its main duties and responsibilities. However it is not intended to be restrictive or absolute.


Key Personal Responsibilities


·       Carrying out duties at all times in a manner consistent with the code of conduct issued by the General Social Care Council and which specifically protects and promotes the independence, dignity and respect of the service user;
·       Protecting the confidentiality of all information relating to a service user, or a service user’s family, and not divulging such information to anyone who is not authorised to receive it;
·       Carrying out duties at all times in a courteous, caring and sympathetic manner;
·       Carrying out duties at all times in a manner which has appropriate regard to the health, safety and welfare of both themselves and others and reports to the service user, agency Manager (or other Competent Person) any equipment that is, or is thought to be, not in good working order;
·       Working with, and communicating information about the condition (or change in condition) and welfare of service users to relatives and carers, other agencies and professionals, such as District Nurses, GP’s, involved in the care process, in a responsive, timely and appropriate fashion;
·       Respecting the beliefs and dignity of the service users and their relatives at all times;
·       Being conversant with agency policies, e.g. health and safety, administration of medicines, confidentiality etc;
·       Reporting any complaints, accidents, problems or untoward occurrences to a competent person;
·       Participation in ongoing staff training, including NVQ in Care, health and safety, manual handling, etc.

·       Keeping the Agency informed of any change in circumstances which may impact his/her employment, including any new offences (including motoring offences) for which he/she may have been cautioned, reprimanded or convicted.

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